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Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

The popular resale platform has updated its sizing categories for women's and children's garments but did not contact all users about the change.

Digital Channels Reaction

Countless users and merchants are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.

The company said the revised method more closely matches similar services.

It has advised users to check their listings and adjust the sizing manually if necessary, resulting in member annoyance.

Sizing System Updates

Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.

The new system has a letter and a range for example S/UK 8-10.

For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.

Member Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Necessary Adjustments

Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.

Service Background

The platform boasts over 100 million members, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods following member complaints.